Saturday, February 11, 2012

Going that 'extra mile'...

#This is part two of a multi-part blog post. Read part one here

Delhi airport - I had to take a cab to reach the hotel in Gurgaon where I was gonna be staying. I called the hotel up and they told me that I should take about 20-30 minutes to reach the place from the airport as it is right after entering Gurgaon in Sector (some number). I diligently noted it down and headed outside the terminal.

I hired a Mega cab from the taxi bay and told the driver where I needed to go. I asked him if he knew the way or should I call the hotel up to give him directions. He told me he knows the sector and then we can maybe call up the hotel once we are in that area. I agreed.

Now my road-sense is also out-of-this-world, so I just sat peacefully working on my blackberry. I noticed when we entered Gurgaon and asked him, 'are we near?' to which he replied 'o jee 10 aur minute'. I sat back quietly and started fiddling with my blackberry again. After a good 20 minutes, I asked him again. He told me that we would reach in next 5 minutes. I was getting worried and I called up the hotel to tell them where we were and asked for directions. I told the cabbie the route the hotel guy had told me.. to which he said he knows the way.. and 'bas aage se hum IFFCO chowk pahunchenge aur wahan se sector..'.  I was shocked. 'IFFCO chowk toh Gurgaon mein ghuste hi hai!'... 'Sir, idhar se bhi hai'... 'Do-do IFFCO chowk hai kya yahan?'... 'Nahi Sir udhar se raasta band hai'... 'dude, hum IFFCO chowk se hokar hi aaye hain!'....

I asked him to stop the cab, called the hotel and then gave him specific directions. The meter fare came to INR 650 whereas it should have been somewhere close to INR 300 had he brought me the correct way. I could have understood had it been a normal taxi guy because they are infamous for taking people for a ride. But even Mega Cab? I could have lodged a formal complaint but didn't have the energy. I just went into the hotel and crashed, silently promising myself never to hire a Mega cab again!

2 comments:

Shreya said...

You shd lodge a complaint. I did that once with Meru and two or three of them kept calling me for some days after that to apologize. This cabbie needs to be de-listed. Hrummpphh!

Yogesh said...

Shreya - I was fuming with anger. And I didn't really want them to keep calling me for apologizing.. I knew that's the most they will do!

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